FindUpNow Privacy Policy

Last Updated: January 2026
1. Overview
This Privacy Policy explains how FindUpNow (“FindUpNow,” “we,” “us,” or “our”) collects, uses, stores, and shares information about you when you access or use our website located at www.findupnow.com, our applications, communication channels, or related services (collectively, the “Services”).
This Privacy Policy applies to information we collect:
When you visit or use our Services
When you create an account or submit a request
When you communicate with us
When you interact with professionals through our platform
From third-party sources, as permitted by law
By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Account login details
Service requests and preferences
Reviews, feedback, or messages
Any other information you choose to submit
If you are a service professional, we may also collect:
Business name and contact details
Licensing or verification information (where applicable)
Information related to services you provide through the platform
2.2 Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
Log Information: IP address, browser type, operating system, access times, referring URLs
Usage Data: Pages visited, actions taken, time spent, clicks and interactions
Device Information: Device type, identifiers, operating system version
Location Data: Approximate location derived from IP address
Email Interaction Data: Whether emails were opened or links clicked
We use cookies and similar technologies to collect this data. You can manage cookies through your browser settings.
2.3 Information from Third Parties
We may receive information from:
Service professionals you interact with
Business partners or affiliates
Marketing and analytics providers
Publicly available sources
We may combine this information with data we already have to improve our Services.

3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve the Services
Connect users with professionals
Manage accounts and customer support
Communicate with you about your requests, updates, or changes
Personalize user experience
Analyze usage and performance
Prevent fraud, abuse, and security issues
Comply with legal obligations
Develop new features and services
We do not use personal information for materially different purposes without notice.

4. How We Share Information
We do not sell your personal information. We may share information only as described below:
4.1 Service Providers
We may share information with trusted third-party vendors who perform services on our behalf, such as hosting, analytics, communications, and customer support.
4.2 Professionals and User-Directed Sharing
When you request a service, we may share your information with professionals so they can contact you and fulfill your request.
4.3 Business Partners
We may share information with partners when services or promotions are offered jointly, always in accordance with this Privacy Policy.
4.4 Legal and Safety Reasons
We may disclose information if required to:
Comply with law or legal process
Respond to lawful requests by authorities
Protect rights, safety, and property
Investigate fraud or misuse
4.5 Business Transfers
In the event of a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

5. Data Retention
We retain personal information only for as long as necessary to:
Provide the Services
Fulfill legal and regulatory obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.

6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to or limit certain processing
Opt out of marketing communications
You may exercise these rights by contacting us at contact@findupnow.com.

8. Cookies and Tracking Technologies
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

9. Children’s Privacy
FindUpNow is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Users
Our Services are operated from the United States.
If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the United States, subject to applicable laws.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last Updated” date and post the updated version on our website. Continued use of the Services indicates acceptance of the revised Policy.

12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: contact@findupnow.com
🌐 Website: www.findupnow.com

Trusted Numbers

$100 million+

raised funding from Aurora Ventures, Atlas Growth Capital, Horizon Peak Ventures, and BlueRock Capital

50 billion

home services industry that is less than 10% penetrated

600 Project

300,000+

pros

Job done

Many dollars have been earned by professionals on our platform.

90 million+

projects started on FindUpNow

Where are we?

USA
Canada
UAE
Australia
UK

1 million

5-star reviews

300 Employees